Hi, I am trying to help one of my customers.
I have changed laptops recently and reinstalled the software for the various systems I use across the range of power chairs and mobility scooters and whilst mobility programmer and wizard are working fine (with their respective switch box cable someone kindly provided attached pic) I cant get the software to work that I have previously used (for curtis programmers when I used the attached cable labeled 1309 and this particular chair invacare TDX SP") Its on windows 10.
Also, I am not sure if I lost a cable when my van was broken into as the 4 pin connector obviously wont fit the socket on the wheelchair, but I know I have managed to programme this chair before as I slowed down the turn speed for the user.
The reason for needing to re-programme is that the user is unfortunately not able to use the joystick themselves and when the assist joystick is used, even at max speed it barely turns left or right for some reason.
I hope someone can help as you all have been very helpful before which has enabled me to help many customers. I have another cable question but I will ask that seperatley (as I know I need a new cable for connecting to the original purple dynamic rhino controller with the round connector as this was stolen in the break in).
Thank you in advance David (mobility maintenance peterborough)