You are saying If you push the stick forwards and it GOES forwards correctly?
But when you push it sideways it turns the wheels on one (or both) side backwards and forwards at the same time?
Then you have wired it incorrectly!
Sounds like you have one set (say the front set) correct, but the rear set reversed left to right.
The correct setup would be if both of the laft hand side motors were connected together and to the left channel. And obviously the same for the right. Then push the stick forwards and see which way they all go. With it off the ground.
Any that dont go forwards just need the motor connections reversed.
Now test pushng the stick sideways. It will turn all the wheels on each side in the same direction. One side forwards and one backwards.
It may have reversed steering though. At which point you need a programmer. Or swap the left and right plugs at the control box outlet.
You will still need a low level (oem) type programmer though to set up everything including motor compensation. And many other things that are not available on the end user basic programmer.
I ordered my first one direct from Penny and Giles
http://www.pgdt.com about 12 years ago. I now have several as each different model and make of control system require different programmers.
If you only have one chair to worry about the hand held units are easier and mobile. If you want to save settings on your PC or do many chairs the PC based versions are better and thats useful!
Hand held versions are not available for some models anyway.
Actually persuading them to sell you a low level version can be difficult if you have no track record or experience though...